Can we Buy From Alibaba in India and Ship to India?What's the Customer Protection?

Source:Web User
Oct 16, 2017


Yes,all people can buy from Alibaba,no matter you are in India or China.

How do you order from Alibaba?

1) To buy products on, search the products you are looking for on the search bar, type the specific product or any keyword associated with it.

Afterwards, check out the details of the specific product you are buying.

What details to check out on product page?

Unit Price. First thing to check is the unit price. Example, a unit of item ranges from $0.1-$3.5 per piece. This means that the product is being traded for as low as $0.1 to as high as $3.5 per piece, which varies depending upon the quantity of the item you are ordering. Thus, if you are buying online at MOQ, you will normally be charged at the maximum price.

Minimum Order Quantity (MOQ). MOQ is the minimum number you can place for a specific product. Example, the manufacturer accepts a minimum of 100 pieces per transaction.

Seller Support. When sourcing with Alibaba you have a choice whether to place an order online or to directly contact the supplier yourself. Placing your order online can help you track your orders and refund your payment if a dispute arises. It’s safer to shop with sellers which support Trade Assurance, a “free service” by Alibaba dedicated to instill trust between buyers and suppliers. Buyers will have recourse in the event of quality-related issues or shipping delay.

Examples of what’s covered are:

You purchased 1,000 units but received 990 only.

You purchased 100 units of a specific device but 30 pieces do not work properly.

Your supplier agreed to offer CE certificate for your order, but failed to provide it.

The supplier fails to ship the goods on time, according to contract details.

The supplier ships the goods, but the delivery is later than the time specified in the contract.

The supplier ships the goods, but the goods are seized by customs due to supplier error.

Payment Options. You can see on the product page the different payment options which the seller supports.

2) After you have found what you are looking for, you can contact the supplier directly for your inquiry. There are three ways on how you can get in touch with them.

Contact Supplier. Click this to send an inquiry to the supplier.

Chat Now. Click this to chat with the supplier in real time using TradeManager.

Contact by Phone. Contact the supplier by phone using the number listed in the Contact Details section.

Here are few things to inquire when getting in touch with the supplier:

A) Minimum Order Quantity.

B) Pricing for Samples.

C) Production Pricing.

D) Production Time.

E) Payment Terms.

3) Meanwhile, you can also post a Buying Request to find supplier sourcing the product. Matched supplier(s) may send you quotation directly.



1、Secure Payments

Your payment will be held by's Escrow until you confirm delivery and satisfaction.

Your payment information is provided directly to's Escrow(not to your supplier).

2、Full Refund

If the supplier doesn't ship your order in time, or if you don't recieve it due to the supplier, you'll get your money back directly.

3、Fefund or Keep

You can get a full refund if your item is significantly different from the supplier's description, or if you prefer choose a partial refund and keep the product.


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