1.Why aliexpress is not working?
There are 2 major situations of not working:
1、Why can't I pay on Aliexpress successfully?
Payments by credit card may fail for reasons, including authorization and fraud prevention systems. If you have trouble making payment using your credit card, we suggest contacting your credit card issuer directly.
Useful information for credit card payments:
1) Currently, we only accept payment via personal Visa or MasterCard Credit Card (excluding company issued credit cards)
2) Ensure your card issuer supports and has activated your 3-D Secure Code (Verified by Visa or MasterCard Secure Code). The Verified by Visa or MasterCard Secure Code is not the short numeric code printed on the back of the card. If you have not activated your 3-D Secure Code yet, please contact your card issuer to activate this service
3) Please ensure there are sufficient funds in your credit card to cover payments
4) Always double check payment information before you proceed with any transaction
2、Why did my order fail?
1). Meet error message “Max. 1,500 English characters or Arabic numerals only. No HTML codes allowed.”
Since our website and service are based on English, all the information that you typed in is required to be English input method.
If certain letters of your message contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "?" to "c".
If all the letters that you submit are in English, please also be advised to check if the punctuations in your message are under English input method.
2). Meet error message “This product is sold out or the seller has discontinued selling this product. Please contact the seller for details. "
Please be advised to directly contact the supplier to make sure if the product is still available.
To contact the supplier, you may go to the product detail page or shop and click Contact Now to send a message. You can also click Chat Now! to chat in real time with suppliers who are online using our instant messenger, TradeManager.
3). Fail to place order due to Washington address
Please note that due to legal restrictions, AliExpress is unable to provide service to residents located in Washington. Therefore, you are unable to choose Washington as your shipping address and the order can’t be placed successfully. However, please be assured that the service will resume later this year.
4). Click the Place Order button, but nothing happens
2.What's the contact number of aliexpress?
You may wish to try contacting AliExpress via their China office – only useful if you speak Mandarin Chinese – this is the full number to dial, including international dialling code: 0086-571-88126600.