How to Issue a Refund Through eBay App? How to Refund an Item on eBay and Get Fees Back?

Source:Web User
Jan 18, 2017

1.How to issue a refund through on eBay App?

A. Log in to your PayPal account.

B. Click History.

C. Click Details next to the payment you want to refund.Click Issue a refund.

D. Enter the refund amount, then click Continue.

E. Review the information, then click Issue Refund.

1.How to issue a refund through on eBay App?


2.How to refund an item on eBay and get fees Back?

To return an item for a refund, replacement, or exchange:

A. Find the item in My eBay under Purchase History and selectReturn this item from the More actions drop-down menu.

B. Select the reason for the return. Depending on the seller's return policy, we may put you in touch with the seller directly.

C. If photos of the item would be helpful for documenting the condition of the item you bought and received, you can upload photos. Both eBay Customer Service and the seller can see them. You can upload as many as 10 photos (PNG, JPEG, BMP, or GIF; max size 5MB). You can add photos until the return process is closed. Uploaded photos can be removed only by contacting Customer Service.

D. Depending on the seller's return policy, we'll provide you with a return shipping label and packing slip. Alternatively, we may ask you to wait for the seller to reach out to provide next steps for the return, such as in cases of oversized or heavy items or when sending an item back to a seller located in another country. The seller may also provide you their own return shipping label.

E. Pack the item carefully. Include the packing slip, apply the shipping label, and send the item back to the seller. You must return the item within 5 business days of requesting the return. It's a good practice to include tracking information when returning an item.


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