1.What's the seller protection for lost package?
When you use the Global Shipping Program, you're responsible for getting packages safely to the US shipping center. If an item is damaged or lost during international shipping you're protected from:
eBay Money Back Guarantee requests and PayPal Purchase Protection cases when:
A buyer claims an item isn't received or
A package is damaged
Negative and neutral Feedback when:
You win a case alleging damage or loss
The Feedback comment relates to a problem with shipping
You automatically get 5-star detailed seller ratings for:
Shipping and handling charges if you provide free shipping to the US shipping center.
Shipping and handling time if you provide same business day or 1 business day handling, upload tracking information within 1 business day of receiving cleared payment, and tracking information shows the item as delivered to the US shipping center within 4 business days of receiving cleared payment.
Important: If you don't qualify for the these automatic 5-star detailed seller ratings, the shipping and handling charges and shipping and handling time ratings you receive aren't counted in your seller performance.
2.What' s the shipping damage of lost item?
If the goods are damaged or lost during shipment.The delivery company should take the responsibility.Ebay have policys to protect both buyers and sellers.
But it takes time to wait for the refund.So the buyer may be unsatisfied and don't want to waste time.They may choose to cancel the order and find another seller.
This is of course the bad result to both seller and buyer.So the shipping damage of lost item are not only money,but aslo the time.